Frequently Asked Questions
Everything you need to know about Spreadr. Can't find your answer? Contact our support team.
Getting Started
Simply visit our Shopify App Store listing and click 'Install'. The app will be added to your Shopify admin dashboard. No coding or technical setup is required.
Yes! All plans come with a 7-day free trial. You can test all features before committing to a subscription.
We offer four plans: Basic ($5/mo), Pro ($10/mo), Gold ($20/mo), and Higher ($35+/mo). Each plan offers unlimited product imports with varying auto-sync limits and features.
For affiliate marketing, yes — you'll need an Amazon Associates account to earn commissions. For dropshipping, an Amazon Associates account is optional.
Product Import
You can import products three ways: 1) Paste an Amazon product URL directly, 2) Upload a CSV file with ASINs for bulk import, or 3) Use our free Chrome Extension to import while browsing Amazon.
All plans include unlimited product imports. The limits apply only to auto-sync — Basic has no auto-sync, Pro syncs up to 1,000, Gold up to 3,000, and Higher plans up to 50,000+ products.
We import the product title, description, images, price, availability, brand/vendor, and product type. You can customize which attributes to include.
Yes! You can upload a CSV file with a list of Amazon ASINs to import hundreds of products at once. The Chrome Extension also enables quick sequential imports.
Auto-Sync & Pricing
Auto-sync automatically updates your imported products' prices and availability to match Amazon. It runs on a schedule to keep your store always current.
Super-sync provides faster, more frequent updates. When a customer adds a product to their cart, Spreadr checks Amazon for the latest price and availability.
You can set custom pricing rules with multipliers and fixed additions. For example, set Amazon Price × 1.25 + $2.00 to add a 25% margin plus $2. You can also assign specific cents to prices.
You configure the behavior: mark it as OUT OF STOCK on your Shopify store, remove it entirely, or keep it listed. Similar rules exist for discontinued products.
Affiliate & Dropshipping
Import products and set the button to 'View on Amazon'. When customers click through and make a purchase on Amazon, you earn the affiliate commission. We don't take any cut of your commissions.
Yes! With the dropship option, you can set your own prices with markup, keep the 'Add to Cart' button, and fulfill orders through Amazon.
Geo-localize detects your visitor's location and redirects them to the appropriate Amazon storefront (e.g., UK visitors to amazon.co.uk, US visitors to amazon.com), increasing conversion rates.
We support all major Amazon marketplaces including US, UK, Germany, France, Italy, Spain, Japan, Canada, India, Australia, and more.
Technical & Support
Yes, Spreadr is compatible with all Shopify themes including free themes, premium themes, and custom themes.
You can reach us via email at [email protected], through live chat on our support portal, or by browsing our knowledge base at spreadr.freshdesk.com.
Yes! Spreadr integrates with Google Analytics and Facebook Pixel. Enable click tracking in your settings to track all clicks on Amazon links.
Yes, we take data privacy seriously. We comply with GDPR and Shopify's data protection requirements. Read our full privacy policy for details.